Complaints Policy

We want every customer to be happy with the work. If something isn't right, we want to know and we want to make it right. This policy explains how to raise a concern and how Woodlands Powder Coating & Blasting handles it.

How to Raise a Concern

Call us as soon as you notice a problem. Tell us what the job was, what you're seeing, and what you'd like us to do. The sooner we hear from you, the sooner we can look at it.

How We Handle It

We'll review the concern, look at the item or surface where we can, and respond promptly. We'll explain what we find and what we can do, and we'll work with you toward a fair resolution.

Workmanship Guarantee

Every job is backed by our workmanship guarantee. If a problem is due to our workmanship, we'll address it.

Contact

To raise a concern, call us. See our Contact page for hours.